Emerald is owned and operated by EMERALD INTERNATIONAL LTD (referred to as the “Company”). The Company understands the importance of protecting the privacy of its users. By using emerald-int.com (“Site“) and submitting your information on or through the Site, you (referred to hereafter as “you”, “your” or “user”) are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. We will never share any of your information to any third party.
CONTROLLER
EMERALD INTERNATIONAL LTD is the controller and responsible for your personal data in accordance with the applicable data protection laws.
EMERALD INTERNATIONAL LTD is incorporated and established in United Arab Emirates under Registration No: ICC20211406.
CONTACT DETAILS
Our full details are:
Full name of legal entity: EMERALD INTERNATIONAL LTD
Email address: [email protected].
Postal address: Office No. 58, 3rd Floor, Amenity Center Tower l, AI Hamra lndustrial Zone-FZ Ras AI Khaimah P.O. Box 85527 United Arab Emirates
Minors
We do not knowingly allow any users under the age of eighteen (18) to use or otherwise access the services of the Site. We do not seek any personal information (or any information at all) from any persons under 18 years old. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly share or disclose such information to third parties. If you are under 18 years old, you may not use the Site. If you have reason to believe that a child under 18 years of age has provided us with information, please contact us at [email protected].
Information Collected & Received by the Site
We collect information in order to provide the Site and its services to our users, improve the user experience and to communicate with users about the Site and its services. The information we collect from users will depend on a user’s particular interaction with the Site. Please further note, depending on a user’s particular interaction with the Site. Different portions of this Privacy Policy may apply to users at different times.
Log File and Cookie Information
- Log Files. For all users of the Site, the Site’s web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the Site), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes).
- Cookies. For more information please read our cookies policy found on the website.
Upon contractual relationship with the Company, the Company will process additional personal data such as personal details, contact information and other personal data.
Any information stored on the Company’s platform is treated as confidential. All information is stored securely and is accessed by authorized personnel only. The Company implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
PURPOSES OF PROCESSING
Collected Personal Data may be used for the performance of contractual and pre-contractual obligations and legal obligations.
PERSONAL DATA PROCESSING METHODS
The Processing of Personal Data is performed with paper, IT and/or digital tools, with methods of organizations and with logics strictly related to the indicated purposes.
In certain cases, subjects other than the Data Controller who are involved in the organization of the Data Controller (such as personnel management, sales personnel, system administrators’ employees, etc.) or who are not (as IT companies, service providers, postal couriers, hosting providers, etc.) may access to Personal Data. These subjects will be appointed, where necessary, as Data Processors by the Data Controller and will have access to Users Personal Data whenever required and shall be contractually obliged to keep it confidential.
The updated list of Data Processors may be requested via email at the email address [email protected].
LEGAL BASIS FOR THE PROCESSING
The Data Controller processes Personal Data regarding the User under the following conditions:
- the User has given consent for one or more specific purposes
- It is always possible to ask the Data Controller to clarify the concrete legal basis of each processing.
SECURITY OF PROCESSING
The Data Processing is performed through adequate methods and tools to ensure the Personal Data security and confidentiality, as the Data Controller has implemented appropriate technical and organizational measures which guarantee, in a provable way, that the Processing complies with the applicable law.
PERIOD OF DATA STORAGE
- The Data Controller will store Personal Data for the necessary time to perform the purposes connected with the performance of the agreement in force between the Data Controller and the User and Data shall not be stored beyond the duration of years 5 after the end of the relationship with the User. In any case Data could be stored within the limitation term prescribed by the current regulations.
- When the Processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Data Controller, Personal Data shall be stored until the performance of the relevant interest.
- When the Processing of Personal Data is based on the User consent, the Data Controller may store Personal Data until the withdrawal of the User.
- Personal Data may be stored for a longer period of time in order to perform a legal obligation or public Authority order.
- All Personal Data shall be deleted at the end of the period of storage. At the expiration of such period, the rights of Data access, rectification, erasure and portability must not be exercised.
RIGHTS OF THE USER
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which overrides your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine -readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please Contact us to the following email: [email protected].
In your email, please explain in detail your request. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
AMENDMENTS TO THE POLICY
This Privacy Policy may be revised, modified, updated and/or supplemented at any time, without prior notice, at the sole discretion of the Company. When we make changes to this Privacy Policy, we will notify all users on our website, and make the amended Privacy Policy available on our website. We encourage you to review this Privacy Policy from time to time to stay informed. For significant material changes in the Policy or, where required by the applicable Laws, we may seek your consent.
INFORMATION, COMPLAINTS AND CONTACT
If you have any further questions regarding the data the Company collects, or how we use it, then please feel free to contact us by email at: [email protected].